What are Altus Labs products used for?
All products are intended strictly for laboratory and in vitro research use. They are not approved for human or veterinary use, and are not dietary supplements or pharmaceuticals.
 
What is a COA (Certificate of Analysis)?

A COA is an official document verifying the purity, potency, and composition of each product batch.

  • Each product page includes a COA download link.
  • The COA ensures your research uses a verified, high-quality compound.
How should I store the products?
  • Most peptides require refrigeration at 2–8°C.
  • Avoid exposure to light, moisture, and extreme temperatures.
  • Always follow storage instructions provided on the product page.
Can I return a product if I change my mind?

No, due to the nature of research peptides:

  • Returns are only accepted for damaged or defective items or COA discrepancies.
  • For approved claims, Altus Labs offers replacements or refunds.
How do I request a replacement or refund?
  • Contact support@altuslabs.shop within 7 days of delivery.
  • Include: order number, photos of the product/packaging, and COA reference (if applicable).
  • Our team will review and guide you through the process.
Do you ship internationally?

We currently ship within the United States only. We are working to expand international shipping options in the future.

Are the products legal to purchase?
  • All products are intended for research use only.
  • Buyers are responsible for compliance with local regulations in their country.
How do I know the product is authentic?
  • Every product is COA-verified for purity and chemical composition.
  • COAs are available for download directly from the product page.
  • Altus Labs sources products from trusted, verified suppliers and maintains strict quality control.
When will my order be processed?
Standard orders are processed within 1 business day. Domestic shipping typically takes 2-4 business days after dispatch.